Summary of all London Marathon Events FAQs

Yes, participants in the TCS London Marathon must be aged 18 or over on Event Day. Younger participants are eligible to take part in the TCS Mini London Marathon. 
  

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

It's a mammoth task to safely assemble 50,000+ participants on the Start Line – this means we can't accommodate individual requests, or allow you to move forward within your Start Area. However, you are welcome to move back and do not need to notify us to do so. 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event.  

That’s great news! Head to the Guinness World Records website to start the application process. Please note, the 2025 deadline is 17:00 (GMT) on 9 February 2025.  
 
 

Yes, there will be pacers covering the following target finish times (and times in between) at the event:  

3 hours to 7 hours 30 minutes 

More details about the pacers will be included in the Participant Guide, which will be emailed to participants several weeks before Event Day. 

There is a dedicated team who look after pacer requests for all events. You can email them at: [email protected] A member of the team will be in touch as soon as possible. 

Your family will not be able to enter the secure start area with you, unless they are also taking part in the event, so we advise that they do not travel to the start with you. 

Head to our road closures page for more information about the road closures and timings on Event Day. 

If you need to use a battery-operated robotic exoskeleton (such as Rewalk) to complete the TCS London Marathon, these are now allowed. A maximum of two helpers are also allowed on course at the same time, with a maximum total team of four helpers. Please contact us for more information. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.  

If you need two Support Runners, please email [email protected] to let us know why and we will come back to you. 

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to the start training page to find out more.

No, hospitality tickets are not available to purchase for the TCS London Marathon. 

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at the TCS London Marathon.  

Your Event Pack contains your all-important bib number, which you must wear on Marathon Day. You'll need to collect your pack from the TCS London Marathon Running Show, which takes place in London over the four days before the marathon.  

The show is also a great opportunity to calm any pre-event nerves by listening to expert talks and advice – and do some last-minute shopping! If you can't attend the TCS London Marathon Running Show, someone can collect your pack on your behalf – details of how to do this are in the Participant Guide. Please note we do not send Event Packs by post or allow them to be collected on Marathon Day. 

Yes, your Event Pack can be picked up by a nominated person from the TCS London Marathon Running Show. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

Yes.  

Yes. The qualifying criteria is that your performance for a marathon or half marathon must have been run at an event with a course certified by UK Athletics (UKA), the Association for International Marathons and Distance Races (AIMS), or a national governing body for distance running for the country in which the event was held. You must also be registered with your national governing body (England Athletics, Scotland Athletics, Welsh Athletics or Athletics Northern Ireland). 

Yes, the TCS London Marathon is broadcast live on BBC platforms in the UK and in more than 190 countries around the world. 

Please contact us with your request and we'll come back to you. 

Please head to the results page of the TCS London Marathon website where you can fill in a results correction form to notify us of any changes you require. 

You can view your event photos by heading to the results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com  

Please fill out our lost property form and we’ll get back to you.  

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button.  

Your photos will be sent to you by our partner Sportograf. Head to sportograf.com to find out more.  

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via the contact us form, choosing the ‘feedback’ option. 

Yes, you can take part in a standard wheelchaiir. In addition, a maximum of 10 assisted wheelchair participants (who need to be assisted/pushed by others) are allowed on course at the same time, with a maximum total team of four helpers.  

 Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering). 
 

No, your support runner is only able to take part in the event with you. If you have to cancel or defer your place, your support runner’s place will be cancelled. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. We’ve partnered with Trees Not Tees to plant a tree in the UK for everyone who opts out. Participants who opt out of a T-shirt receive a digital certificate with a photo of their tree and its what3words location. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

No, entries cannot be transferred to someone else. Please see our General Conditions of Entry for more details. 

The ballot for the 2025 TCS London Marathon closed on Friday 26 April 2024. You can find out more about how the ballot works.

Family and friends can track you at the TCS London Marathon via the official app, powered by TCS, which will be available to download around 10 days before Event Day. 

Yes, you will be able to download the TCS London Marathon app, powered by TCS, around 10 days before Event Day.  

No – we have a limit of 6,000 (3,000 men and 3,000 women) Good For Age entries each year and if the number of applications exceeds this, we will review the qualifying criteria. 

To meet the Good For Age qualifying criteria, you must provide evidence that you're a UK resident and that you have achieved the qualifying time on a certified, along with evidence of your age. Further information on the qualifying criteria can be found on the Good For Age page. 

Yes.

In-person race courses must have been certified by UK Athletics (UKA), the Association for International Marathons and Distance Races (AIMS), or a national governing body for distance running for the country in which the race is held. Further details are on our Good For Age entry page. 
 

As meeting the Good For Age (GFA) qualifying criteria does not guarantee you a place, we encourage GFA runners to enter the ballot. By the time the ballot is drawn, you'll know whether you have a GFA place or not and, if so, we'll remove you from the draw.

There are a number of ways to secure your spot on the Start Line of the TCS London Marathon – head to our how to enter page to find out more.  

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. These will be located after the Finish Line. 

If you're unable to take part, you may be eligible to defer your place to a future year. Head to our ‘unable to take part’ page to find out more.

If you're unable to take part, you may be eligible to defer your place to a future year. Head to our ‘unable to take part’ page to find out more. Please note, if you are eligible to defer, you will need to do so no later than 23:59 on Saturday 26 April 2025. 

Yes, there are five accessible spectator areas along the TCS London Marathon course.  Please use what3words to find the accessible spectator areas at the following locations: 

Cutty Sark - ///honey.rift.chops 

Canary Wharf - ///issues.towns.packet 

Butcher Row - ///models.seated.courier 

Tower Hill - ///papers.bonds.fault 

Victoria Embankment - ///ties.slug.gets 

Please contact us, including the event and if possible a screenshot of the error message or registration step you are stuck with, and we'll be happy to advise you on this.

Children can only take part through their school, and we can only accept applications from school staff members – head to the TCS Mini London Marathon homepage to find out more.  

Schools can apply for a total of 40 places across the two event distances (maximum of 15 places in the 2.6K and 25 places in the one mile). Registration for the 2025 event is now closed. 

It depends on their age. Anyone in Year 3 or above can run on their own, they just need to be escorted to the Start and then collected at the Finish. Adults will need to accompany Reception to Year 2 pupils on the course, with a minimum ratio of one adult for every six children. If an older child (Year 3 or above) needs an adult to accompany them for medical or other reasons, this can be booked through the registration system. Please note that additional adults are there to support the children and are not official participants so will not receive an official finish time. Medals are also for children only, not accompanying adults. 

Entries can only be accepted from schools, so they can claim £10 from our title partner, TCS, for each finisher from their school. 

Places will be allocated via a ballot, and we’ll notify successful schools and confirm their places in early February. We anticipate a high number of entries and, unfortunately, we can’t guarantee all schools will be successful. If unsuccessful, don’t forget about the TCS Mini London marathon in schools!

Schools should decide who is taking part and get permission from parents. The TCS Mini London Marathon toolkit contains a letter template schools can use to request permission from parents. 

Yes, all schools will be emailed an official Event Guide several weeks before the event, which can be shared with parents/guardians. Your Event Guide will include all the information you need to know before, during and after your event. 

Event Packs should arrive by Tuesday 1 April. If you have not received your pack by this date, please fill out the Replacement Event Pack form, which will be available from Monday 7 April. and we’ll organise for a replacement pack to be sent to you. Please also check your contact details are accurate and up to date. 

Yes. Each participant will have a timing chip in their bib number, and we’ll publish their results on our website after the event. We won’t publish children’s names so if you want to check your times, please keep a note of your bib numbers. 

That's up to the school. We do need the school to register, provide us with some contact details and be responsible for making sure all the participants get their bib number. Schools can either bring their group, a bit like a school trip, or can pass information to parents to bring their own children. Schools will be sent the running bibs, which they can share with parents. Schools will also be sent flyers with all the key Event Day information, which they can share with parents/guardians. 

Please record any relevant medical information on the back of the participant bib number. This will also need to include contact information so we can make sure we get any help required on the day. 

Schools that are allocated places won’t be able to request more places but, closer to the event, we’ll ask all schools to confirm their final numbers. If not all places are needed, schools can reduce their numbers.  

Families are welcome to travel with participants to the start of the event, but they will not be able to enter the secure participant area, unless they are also taking part in the event. 

Family and friends can track participants at the TCS Mini London Marathon via the official app, which will be available to download around 10 days before Event Day. 

Yes, it is possible to push a wheelchair or similar assistive device around the TCS Mini London Marathon course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

No, we don’t have pacers at the TCS Mini London Marathon. 

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our Volunteer page to find out more about volunteering at the TCS Mini London Marathon. 

Yes, there is an accessible spectator area within the Grandstand in St James’s Park. A live video stream of the Finish Line will be shown on the Main Stage screen in the Fan Zone. This is a great place to watch participants in the event.  

The event is accessible to all children and young people who want to take part. We have a Sensory Calm Tent at the Start Area for anyone who may need time away from the crowds. There is also a separate area participants can start from if they need somewhere with more room. There will be British Sign Language interpreters at the event. We’ll have running bibs available for participants who are deaf and participants who may need a bit more space, to help stop them being overwhelmed. These bibs say, ‘Deaf Runner’ and ‘Give Me Space’. These bibs can be collected from the Information Point at Horse Guards Parade.  

Participants will need to be escorted to the Start (Horse Guards Parade) in time for the beginning of their wave. Before leaving the participant, their accompanying adult must tear off the side strip from the participant’s running bib, which is what the adult will need to show to access the Participant Collection Area at the Finish. Only one parent/guardian may enter the Participant Collection Area.  

Participants will complete their distance and then stay at the Finish in a secure space until they are collected. (If children are in Year 2 or below, they must have an adult runner with them, with at least one adult for every six children.) The Participant Collection Area is approximately a ten-minute walk from the Start Area. There will be a map in the Event Guide for more information. 

Yes, you will be able to download the TCS London Marathon app around 10 days before Event Day. 

For the first time in its history, the TCS Mini London Marathon will be broadcast via a live stream on the TCS London Marathon social channels. Further information will be announced in due course. 

Please head to the Results page and complete the results correction form to notify us of any changes you require. 

Please fill out our lost property form and we’ll get back to you. 

A formal complaint can be logged via emailing our help desk with the subject line 'formal complaint regarding TCS Mini London Marathon' or via the webform, choosing the ‘feedback’ option. 

You can measure the exact two-mile distance if you want to and if you have time. If not, feel free to use a rough estimate of the distance. The most important thing is that children are getting out of breath and feel the benefits of physical activity. 

If your school does The Daily Mile (15 minutes of jogging or running) then that counts towards completing the TCS Mini London Marathon in schools. The distance can also be completed using the WWF-UK Daily Dose Guide. 

We’d like children to get out of breath if they can, as this is what helps them become fitter and healthier. Some children might run the whole time, others might jog or slow down to get their breath back. 

Children with disabilities can complete the event in a way that meets their needs – whether that’s walking, pushing themselves, being pushed, walking with crutches, or in whatever other way they can. The TCS Mini London Marathon in schools is for all children and young people! 

The TCS Mini London Marathon in schools is for UK schools to enter and complete during the school day, so parents/carers are not able to register their children. We would encourage parents and carers to speak to their school, though, and ask them to take part. 

Once your school has completed the TCS Mini London Marathon in schools, you’ll receive an email to confirm the total amount of pupils who took part. Providing your school has reached the minimum amount required, you’ll then receive your school trophy. We would love it if you sent us your photos and stories! 

Only a direct school staff member may register for the event. 

Yes, there’s a one mile and a 2.6K-event taking place in central London on Saturday 26 April 2025. 

 Yes! Anyone can join anywhere along the FreeCycle route without signing up in advance – however, if you do this, you won’t be able to benefit from a free tabard, so we recommend you sign up once entries open.

Yes, you must be 16 or older to take part in the Ford RideLondon-Essex 30-mile and 60-mile distances. If you are 16 or 17, please note you must be entered into the event by an adult aged 18 or older and you must also ride with an adult. You must be 18 or older to take part in Ford RideLondon-Essex 100.

No, it is not possible to exchange a place in one event for a place in another event.

The following bicycles are permitted across all Ford RideLondon-Essex mass participation events: standard road and hybrid bicycles; single-speed (both fixed and freewheel) bicycles – as long as they have suitable brakes; mountain bikes – although please use slick tyres to conserve energy; handcycles; e-bikes that comply with current UK/EU legal requirements for ‘electrically assisted pedal cycles’; tandems – if officially entered.

There are a number of stops along the routes with food and drinks. We will provide water and a selection of energy products for participants at the four Rider Welfare Stops on the Ford RideLondon-Essex 100 route. There will also be an opportunity to buy hot and cold food and drinks from local vendors.

Participants will be notified of individual start arrival times by email three weeks before Event Day. An Event Guide will be sent to all riders in early May, which will include all the information you need to know before, during and after your event. 

All riders in the Ford RideLondon-Essex 30, 60 and 100-mile events have eight-and-a-half hours to complete their ride from the departure of the last start wave. We expect the final participants to finish at 18:00. Further information on specific timings will be within the Event Guide.

Due to the numbers of riders (25,000), it is not possible to choose your start arrival time in the Ford RideLondon-Essex 100. Riders in this event will be informed of their start arrival time three weeks before Ride Day. It is not possible to change the start arrival time. All participants in the Ford RideLondon-Essex 30 and 60-mile events will start together.

No, we do not offer a deferral, transfer or refund option for your entry – please see our General Conditions of Entry for more details.

It's important we have up-to-date details for you. You can update your details via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, date of birth and updated details.

Yes – for all the events, every participant must wear a helmet that complies with current UK safety standards.

Route details for the Ford RideLondon-Essex 100, 60 and 30-mile events, as well as the Ford RideLondon Classique and FreeCycle events can be found online, under the Our Rides section.

We have contacted all charities with places rolled over from 2024 and offered either a refund to exchange their RideLondon places for charity places in the 2025 or 2026 TCS London Marathon. 

We hope so and Essex County Council is keen for this to happen. RideLondon and Essex County Council have a three-year agreement for the event to take place in Essex until 2026. 

We hope so. FreeCycle is a hugely popular part of RideLondon with riders of all ages and abilities enjoying the wonderful opportunity to cycle on traffic-free roads through the centre of our great capital city past world famous landmarks. We also took the FreeCycle concept outside London for the first time in 2024 with the successful staging of RideGlasgow FreeCycle in June. 

Yes. We will reserve 400 places in the 2025 Etape Loch Ness, a 106KM ride on closed roads in the beautiful Scottish Highlands, and riders can substitute RideLondon for this event next year as part of their London Classics. Read more about Etape Loch Ness, which takes place on Sunday 27 April 2025, here. Participants also need to complete the London Marathon and two miles at Swim Serpentine to complete the London Classics. The events can be done in any order over any number of years.  

Yes. Everyone who has entered the 2025 RideLondon-Essex 100 (the only event currently open for entries for 2025) will get a full refund of the entry fee they have paid. We have emailed everyone who has entered to explain the situation and confirm that the refunds will be made by Friday 27 September. 

We hope so. We have held 10 hugely successful editions of the event since the inaugural RideLondon in 2013. The event has inspired more than 300,000 lapsed cyclists to get back on a bike or to cycle more often and has also raised more than £85 million for charity. 

No. There will be no RideLondon or RideGlasgow FreeCycle events in 2025 while we bring all stakeholders together to work on a new concept for the events. 

No, it is not. We were very disappointed when the UCI unilaterally changed the dates of the women’s WorldTour calendar for 2025 as the Classique could not take place on the new date but that was not the reason for the decision to take a pause in 2025. 

This will be part of the strategic review. From 2013 to 2019, RideLondon took place in late July/early August. Since 2023, it has taken place on the late May bank holiday weekend. 

We feel the time is right to take a pause and bring all stakeholders together to work on a new concept for RideLondon, the world’s greatest festival of cycling. We have now held 10 hugely successful editions of the event and inspired more than 300,000 people to get back on a bike or cycle more often. The event has also raised an incredible total of more than £85 million for charity. The event did not take place in 2020 and 2021 due to the pandemic and that pause enabled us to put in place many changes and improvements to the event, including the partnership with Essex County Council. A hiatus in 2025 enables us to reimagine the event for future years. 

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https://lmeldigitalcontent.blob.core.windows.net/$web/Swim/Results/2019_Super6_CwCUK_Swim-Serpentine.pdf

https://lmeldigitalcontent.blob.core.windows.net/$web/Swim/Results/2018_CwCUK_Swim-Serpentine.pdf

https://lmeldigitalcontent.blob.core.windows.net/$web/Swim/Results/2017_CwCUK_Swim-Serpentine.pdf

https://lmeldigitalcontent.blob.core.windows.net/$web/Swim/Results/2016_CwCUK_Swim-Serpentine_Saturday.pdf

https://lmeldigitalcontent.blob.core.windows.net/$web/Swim/Results/2016_CwCUK_Swim-Serpentine_Sunday.pdf

Please enter via Let’s Do This when entries open.

Yes, the following age restrictions apply for the Swim Serpentine distances: 

Half mile: 12 years and above on Event Day 

One mile: 16 years and above on Event Day  

Two miles: 16 years and above on Event Day 

Super Six: 18 years and above on Event Day 

No, you must take part in the wave you chose when you entered Swim Serpentine.  

No, we do not offer a deferral, transfer or refund option for your entry. Please see our terms and conditions for more details.

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 
 
 

Your family are welcome to travel with you to the start of the event, but they will not be able to access the secure participant area with you, unless they are also taking part in the event. Your supporters will be able to view the event from the edge of the Serpentine Lake, and there’s also a Festival Area for your family and friends to enjoy, with food and drink concessions, picnic tables, toilets and water bottle refill points. 

No, family and friends will not be able to track you at Swim Serpentine, but they can head to the Results page to view swimmer times. On the day, anyone who accompanies you to the event will be able to watch you start and finish and can gain great vantage points all the way around the Serpentine. 

There are no road closures in place for Swim Serpentine, but please note that public parking will not be available in Triangle Car Park. 

Yes, we welcome participants with disabilities at Swim Serpentine. Please specify, when prompted during the online application process, that you will need support from our team at the event.  

 You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to the Training page to find out more. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

No, hospitality tickets are not available to purchase for Swim Serpentine. 

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches and sniffer dogs, as well as other measures that may not be visible, to keep you safe. 

Head to our Volunteer page to find out more about volunteering at Swim Serpentine.  

No, entries cannot be transferred to someone else. Please see our terms and conditions for more details. 
 
 

If you are visually impaired, or your disability or medical condition means you need additional support at Swim Serpentine, contact us outlining your request and the reasons for it and we will get back to you. 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

A number of different start waves will set off at regular intervals during the day. The first wave starts at 08:15 and the final wave of the day sets off at 16:50. 

We try to allow all swimmers to finish their swim, where possible. However, our water safety team do have the authority to pull people out of the water if the swimmer appears to be struggling. The only strict cut-off time is at the end of the day because we must finish the event by an agreed time. Participants in the final wave of the day must be able to complete two miles in under 1 hour 30 minutes, and must have completed their first mile lap by 17:35. 

Swim Serpentine is a really accessible event; spectators are able to watch their swimmers both start and finish the event and can gain great vantage points all the way around the Serpentine.  

No, Swim Serpentine will not be live on TV.  

Please contact us with your request and we'll come back to you. 

No, you do not have to wear a wetsuit, but if you do not wear a wetsuit you will be required to wear a tow-float.

No, you will be required to wear a tow-float if you wear a tri suit. It is the buoyancy from the neoprene in wetsuits that is important – a tri suit is just a long swimming costume. As we will have around 6,000 swimmers taking part in the event, our priority is to get everyone out of the water safely. If a swimmer has a serious medical issue in the water, then the buoyancy provided by the wetsuit or tow-float should allow time for us to locate the swimmer and get them out the water.

Fancy dress is only allowed if it does not inhibit your swim stroke or the swimmers around you. Safety comes first and the water safety team's decision will be final on whether a fancy dress or different costume is permitted. 

No, personal audio devices such as MP3 players are not permitted during the swim because our water safety team may need to communicate with you. 

Yes! Any swimmers who complete either the two-mile distance or the Super Six will have completed the Swim Serpentine element of the London Classics. Apply for your medal now.

 No, there are no prizes on offer at Swim Serpentine – the focus is on having fun and not racing! 

 Please contact us to let us know more about the support you need to take part in Swim Serpentine. 

Yes, our experienced team will be happy to help you getting into and out of the water, but please contact us in advance to tell us a bit more about the support you need.  

Please head to the Results page and complete the results correction form to notify us of any changes you require. 

You can view your event photos by heading to the Results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com  

Please fill out our lost property form and we’ll get back to you once we have received the lost items for the event site. 

You can download your finisher’s certificate by heading to the Results page, finding your result, then clicking on the certificate button. 

Your photos will be sent to you by Sportograf, our Official Photography Supplier. Head to Sportograf to find out more. 

A formal complaint can be logged via email with the subject line 'formal complaint regarding Swim Serpentine' or via the contact us form, choosing the ‘feedback’ option. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too.  

If you live in the UK, your Event Pack will be posted to you from 29 August 2025, so please check your contact details are accurate and up to date.

  

If you have not received your pack by Tuesday 16 September, please fill out the Replacement Event Pack form, which will be available on the contact us page from 16 September, and we’ll organise a replacement pack for you, which you'll need to collect on Saturday 20 September from the event Information Point at Swim Serpentine. 

If you don’t live in the UK, you will need to collect your Event Pack on Saturday 20 September from the Information Point at Swim Serpentine. 

Yes, there is a bag-drop facility at Swim Serpentine.

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. There will be located in the Festival Area at Swim Serpentine. 

Entries for next year’s Swim Serpentine will open later in 2025.  

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

Yes – if you want the right kit to excel without the commitment of buying, you can rent a wetsuit and/or tow-float from our partners Zone3 for Swim Day. Wetsuit rental starts from £30 and tow-float rental is £10. Trusted by athletes worldwide, Zone3 wetsuits deliver unbeatable comfort, performance and speed in the water – the perfect partner whatever your goals at Swim Serpentine. Head to Zone3 to secure yours. If you'd like to rent a wetsuit for the entirety of your Swim Serpentine training, Zone3 also offer longer rentals. 

Please note: the cut-off date for hiring a wetsuit from Zone3 is 16:00 on 6 September 2025. Participants will be able to pick up their rented wetsuit and/or tow-float on the day of the event from the Zone3 tent in the Festival Area.

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You can enter via Let’s Do This. 

You are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

No, we do not offer a deferral, transfer or refund option for your entry – please see our terms and conditions for more details. 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 
 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

If you live in the UK, you should receive your Event Pack by 23 September. If you have not received your pack by this date, please fill out the Replacement Event Pack form, which will be available from 23 September, and we’ll organise for a replacement pack to be sent to you. Please also check your contact details are accurate and up to date. 

Your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event. 

No, there is no Vitality London 10,000 app, but you can head to the results page to view finisher times. 

Head to our Road closures page for more information about the road closures and timings on Event Day. 

Yes, it is possible to push a wheelchair or similar assistive device around the Vitality London 10,000 course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to our Training page to find out more. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. We’ve partnered with Trees Not Tees to plant a tree in the UK for everyone who opts out. Participants who opt out of a T-shirt receive a digital certificate with a photo of their tree and its what3words location. 

 As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too.  

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

No, we don’t have pacers at the Vitality London 10,000. 

Yes, hospitality tickets are available to purchase for the Vitality London 10,000. Head to our official registration partner, Let’s Do This, to find out more. 

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering). 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

The cut-off time to complete the Vitality London 10,000 is 2 hours 10 minutes.  

Yes, there is a bag-drop facility at the Vitality London 10,000. 

No, there is no Vitality London 10,000 app, but you can head to the Results page to view finisher times. 

No, the Vitality London 10,000 will not be live on TV. 

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. These will be located in Green Park. 

Please contact us with your request and we’ll come back to you. 

Please head to the Results page and complete the results correction form to notify us of any changes you require. 
 

You can view your event photos by heading to the Results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com 

Please fill out our lost property form and we’ll get back to you once we have received the lost items from the event site. 

You can download your finisher’s certificate by heading to the Results page, finding your result, then clicking on the certificate button. 
 

Your photos will be sent to you by our partner Sportograf. Head to sportograf.com to find out more. 

Entries for next year’s Vitality London 10,000 will open on Sunday 28 September 2025. 

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding ‘Vitality London 10,000' or via the contact us form, choosing the ‘feedback’ option. 

Head to our volunteer page to find out more about volunteering at the Vitality London 10,000. 

No, entries cannot be transferred to someone else – please see our General Conditions of Entry for more details. 

Yes, entrants must be at least 15 years old on the day of the event. Please note that anyone under the age of 18 taking part will be able to meet friends and family in our repatriation area after the Finish Line should they wish to do so. 

To apply, you need to be a London-based local group or organisation, community sports club, school, or local charity that supports the wellbeing of your local community.

Please note you are ineligible for community entries if you are based outside of London or are part of a charity that operates nationally or internationally.

Group leaders should apply via Let's Do This. The application will then be reviewed within 10 working days. Please note that if we require further information, we will contact you.

Once all the entries have been allocated, the application window will close so don't wait to submit your application. The deadline to register your runners is 16:00 on Thursday 29 May.

Please read this handy step-by-step guide that covers everything from logging in for the first time to applying. It also covers how to claim your entries if your application is successful. 

If you have a question not covered, please email Let's Do This.

 

We want The Big Half to be open and accessible to everyone. Please email us if you are keen to participate but cannot afford the entry price, or receive Universal Credit, Housing Benefit, Employment and Support Allowance, Jobseeker’s Allowance or any other state support.

The current maximum is set at 100 entries per group, but this is assessed on a case-by-case basis. If you would like to apply for more than 100 places and are confident about filling them, please email us.

Community groups that previously had entries are not necessarily still eligible. Please see the definition and if you are still unsure, email us.

No, community entries are distributed to a group and its members. The groups do not have to be formal organisations, as per the definition (above).

Community entries are hugely popular and we have to manage the interest as best we can, which sometimes means allocating groups a smaller number of places, so we can distribute places fairly. 

If you are keen for more, please fill your current allocation and then submit another request. We will then assess this according to the availability of places.
 

If you paid for the places upfront (‘Community group to pay’), you are able to cancel and re-allocate places in Let's Do This, read about this in the step-by-step guide.

However, if a runner has paid for their place, you won't be able to re-allocate it. In this instance, please ask them to email us.

If you would like to increase your allocation due to cancellations, please make another application for places, detailing this as the reason.

General entries for The Big Half 2025 have sold out, but you can still apply for a charity place or take part in the New Balance Big Relay when entries open. 

Yes, participants in The Big Half must be aged 17 or over on Event Day. Younger participants are eligible to take part in The New Balance Big Relay and the family friendly one-mile event, The Big Mile.  
 
 

You are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

No, we do not offer a deferral, transfer or refund option for your entry – please see our General Conditions of Entry for more details. 
 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with and we’ll be in touch. 
 

 Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

There is a dedicated team who look after pacer requests for all events. You can email them at [email protected] A member of the team will be in touch as soon as possible. 

Your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event. 

Family and friends can track you via the official app, which will be available to download around 10 days before Event Day. 

Head to our road closures page for more information about the road closures and timings on Event Day. 

Yes, it is possible to push a wheelchair or similar assistive device around The Big Half course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to our training page to find out more. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. We’ve partnered with Trees Not Tees to plant a tree in the UK for everyone who opts out. Participants who opt out of a T-shirt receive a digital certificate with a photo of their tree and its what3words location. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with and we’ll be in touch. 

Yes, there will be pacers covering the following target finish times at the event from 1:20 to 3:30 hours (and times in between). More details about the pacers will be included in the Participant Guide, which will be emailed to participants several weeks before Event Day. 

Yes, hospitality tickets are available to purchase for The Big Half. Head to our official registration partner, Let’s Do This, to find out more. 

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at The Big Half. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   
 

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opted-in to receive one when entering). 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

The cut-off time to complete The Big Half is 4 hours. 

Yes, there is an accessible spectator area at The Big Half Finish. Please use what3words to find it at the following location:   
 
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Yes, bags are transported from the Start to the Finish Please ensure you use the kitbag provided. 

Yes, you will be able to download The Big Half app about 10 days before Event Day. 

No, The Big Half will not be live on TV. 

Please contact us with your request and we’ll come back to you. 

Yes, there is a Sensory Calm Tent, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and Multi Faith Prayer Space that is open to all. These are located in the Festival Area after the Finish Line in Greenwich Park. There is also a Disability Hub around the halfway point on the route, which also offers a quiet space. 

Please contact us with your request and we’ll come back to you. 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

You can view your event photos by heading to the results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com 

Please fill out our lost property form and we’ll get back to you once we have received the lost property from the event site.  

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 
 
 

Your photos will be sent to you by our partner Sportograf. Head to sportograf.com to find out more. 

Entries for next year’s The Big Half will open on Event Day, Sunday 7 September 2025. 

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding The Big Half' or via the contact us form, choosing the ‘feedback’ option. 

If you live in the UK, you should receive your Event Pack by Tuesday 2 September. If you have not received your pack by this date, please fill out the Replacement Event Pack form, which will be available on the contact us page from 2 September, and we’ll organise for a replacement pack to be sent to you. Please also check your contact details are accurate and up to date. 

If you don’t live in the UK, you’ll need to collect your Event Pack from a central London location. The date and location will be confirmed nearer to the 2025 event.   

Can I transfer my entry to a friend? 

No, entries cannot be transferred to someone else. It can cause issues for our medical services if you transfer your number to someone else, so please do not do this as you could be banned from future events organised by London Marathon Events. 

Entries for 2025 opened in February and pay now and invoice only entries have now closed. If you opted for pay by invoice, please ensure you pay for your places within 30 days and register all of your runners by July 8 at 16:00.

Yes, the minimum age to take part in the Standard Chartered Great City Race is 18, as per the event terms and conditions. 

No, we do not offer a deferral, transfer or refund option for your entry. Please see our General Conditions of Entry for more details. Participants can be changed in the entry system up until the registration closing date of 8 July 2025. 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

Yes, you are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

The entry fee for the mass event is £40 per team member – with £10 of this donated to Futuremakers by Standard Chartered.

Teams must include at least four mass event participants, and all team members must be employed by the same company. Where a company has more than four mass event participants, there is no need to split your company into teams before the event.  
 
The teams are worked out after you have completed the 5K course. The four fastest participants across the Finish Line from your company will be the first scoring team, the next four the second scoring team and so on. There are three team categories: male, female and mixed (comprising of at least two females).  

All participants in the event must be employees of the companies that have entered, so members of your team must be colleagues at the same organisation. As this event is a corporate team challenge, we do not accept individual entries.  

All companies that enter the event and pay for places on time will receive an Event Pack for the attention of the Team Captain no later than Tuesday 15 July. 

Your team’s Event Pack will be sent to the address you submitted when you entered the race. Each Event Pack contains a bib number, which includes a timing tag. 

All companies that enter the event and pay for places on time will receive their Event Packs for the attention of the Team Captain by Tuesday 15 July. If you have not received your packs by Thursday 18 July, please fill out the Replacement Event Pack form, which will be available on the contact us page from 18 July, and we’ll organise a replacement pack for you, which you'll need to collect on Tuesday 22 July from the event Information Point at the Honourable Artillery Company Grounds.

Your team’s Event Packs will be sent to the address you submitted when you entered the race. Each Event Pack contains a bib number for each team member as well as a timing tag and safety pins to attach the bib to the team member’s T-shirt.

Places in the Standard Chartered Great City Race are not refundable and cannot be rolled over to a future year – please see our General Conditions of Entry. You can, however, substitute team members up until the registration deadline of 16:00 on Tuesday 8 July.  

Your team’s Event Packs will be sent to the address you submitted when you entered the race by Tuesday 15 July. 

Yes, it is possible to push a wheelchair or similar assistive device around the Standard Chartered Great City Race course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal. 

The official race beneficiary for the Standard Chartered Great City Race is Futuremakers, a global initiative to tackle inequality and promote greater economic inclusion for young people. Visit the start fundraising page to find out more.  

Yes, head to the start training page to find out more. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

No, we don’t have pacers at the Standard Chartered Great City Race. 

We work closely with the Metropolitan Police, City of London Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at the Standard Chartered Great City Race. 

Places in the Standard Chartered Great City Race are not refundable and cannot be rolled over to a future year – please see our General Conditions of Entry. You can, however, substitute team members from your organisation up until the registration deadline of 16:00 on Tuesday 8 July.   

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID.  

There are three waves. Subject to final confirmation, the first wave of the race will start at approximately 19:15, wave two at around 19:25, and wave three will begin at around 19:35. Please note that you will receive a personal start time based on the predicted finish time you provided in your registration.   

Yes, there are changing facilities available, but no showers. We cannot accept any responsibility for any items left inside the changing facility, so we suggest you leave any valuables with a friend or colleague who is coming to support you.  

There is no baggage facility at this event, so we suggest you leave any valuables at your workplace or with the designated non-runner who is coming to support you. Please do not leave any bags unattended.   

Participants are not allowed to bring alcohol, glass, pets or any sharp objects into the venue.  

The Standard Chartered Great City Race has prizes for individuals and teams taking part in the event.   

We celebrate our first three individual men and women finishers with a trophy, which is presented on the night. Please note: the top three positions will be based on gun time (not chip time).  

There is also a team prize trophy for the first male, female and mixed teams (comprising of at least two females) across different categories. These are not awarded on the night; the winners will be contacted after the event. Please note: the team prizes will be based on chip time (not gun time).  

The cut-off time to complete the Standard Chartered Great City Race is 20:55.

No, there is no Standard Chartered Great City Race will app, but you can head to the results page to view finisher times.  

No, the Standard Chartered Great City Race will not be live on TV.  

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, and a Multi Faith Prayer Space that is open to all at the Honourable Artillery Company Grounds. 

Please contact us with your request and we'll come back to you. 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

You can view your event photos by heading to the results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com  

Please fill out our lost property form and we’ll get back to you. 

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 

Your photos will be sent to you by our partner Sportograf. Head to Sportograf to find out more. 

Entries for 2025 opened in February.

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via the contact us form, choosing the ‘feedback’ option. 

Head to our road closures page for more information about the road closures and timings on Event Day.  

The Start and Finish are both on roads on the perimeter of the Assembly Area at the Honourable Artillery Company Grounds, EC1Y 2BQ. A map of the course, including the Assembly Area, will be available on the course page.  

Yes, the event is full accessible and spectators can observe the Standard Chartered Great City Race from the pavements alongside the course. 

We do not have a T-shirt opt-out policy at the Standard Chartered Great City Race.

Yes, you can follow the event on Facebook: Standard Chartered Great City Race and on X (formerly Twitter) @GreatCityRace

The 2025 Bath Half is sold out. Entries for the 2026 Bath Half will open on Sunday 16 March 2025.  

Yes, participants in the Bath Half must be aged 17 or over on Event Day.  

Yes, you are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

No, we do not offer a deferral, transfer or refund option for your entry – please see our General Conditions of Entry for more details. 

It's important we have up-to-date details for you. You can update your details via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, date of birth and updated details. 

Yes, all participants will be emailed an official Participant Guide several weeks before Event Day. Your Participant Guide will include all the information you need to know before, during and after your event. 

If you live in the UK, you should receive your Event Pack by Friday 21 February. If you have not received your pack by this date, please fill out the Replacement Event Pack form, which will be available online from Tuesday 11 March and we’ll organise for a replacement pack to be sent to you. Please also check your contact details are accurate and up to date.  

Your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event.  

Family and friends can track you at the Bath Half via the official app, which will be available to download around 10 days before Event Day. 

Head to the road closures page for more information about the road closures and timings on Event Day.  

Yes, it is possible to push a wheelchair or similar assistive device around the Bath Half course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

 You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to the start training page to find out more. 

You can opt out of a medal at most of our events as part of the online entry system. All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too.  

Yes, there will be pacers covering the following target finish times at the event from 1:30 to 3:00 hours (and times in between). More details about the pacers will be included in the Participant Guide, which will be emailed to participants several weeks before Event Day. 

No, hospitality tickets are not available to purchase for the Bath Half. 

We work closely with the Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches and city-centre CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteering page to find out more about volunteering at the Bath Half.  

No, entries cannot be transferred to someone else. Please see our General Conditions of Entry for more details. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.  

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering). 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

Everyone will have at least four and a half hours to complete the GetPRO Bath Half before the Finish Line closes at 16:00. If you’re unable to maintain a four-hour pace, but wish to continue, you’ll be able to move onto the pavement. Our team will walk with you and support you to the Finish Line.
 

Yes, there will be accessible spectator areas at the event. More info will follow soon. 

Yes, bag-drop is available at the start of the GetPRO Bath Half. Please note: we can only accept one rucksack or small bag per participant.

Yes, you will be able to download the Bath Half app around 10 days before Event Day.  

No, the Bath Half will not be live on TV.  

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. These will be located in gazebos in the Finish Area.

 Please contact us with your request and we'll come back to you. 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

You can view your event photos by heading to the results page, finding your result, then clicking on the ‘Photos’ button.  

Please fill out our lost property form and we’ll get back to you. 

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 

Entries for next year’s Bath Half will open on Sunday 16 March 2025. 

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via our contact us form, choosing the ‘feedback’ option. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with and we’ll be in touch. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. The 2025 Bath Half has partnered with Avon Needs Trees to offer participants who opt out of a T-shirt the option to plant a tree.

We will aim to update the Hall of Fame within two weeks of each event. 

If your London Classics medal application is accepted, please allow two weeks after applying for your medal to receive it in the post if you are a UK resident. If you live outside the UK and your application is accepted, please allow six weeks for delivery. 

If you application is declined, we will be in touch to ask for further information needed for the application.

Participants are required to complete three events: 

 
London Marathon (any year since 1981) or the London Marathon MyWay event 

RideLondon 100 (any year since 2013) or Etape Caledonia in 2025 

Two-mile swim at Swim Serpentine (any year since 2016) 

The three events can be completed in any order over any period of time. 

You must obtain an entry for each event through one of the official entry routes. These are explained in detail on our How to Enter page. 

No, there is no priority entry. You must obtain an entry for each event through one of the official entry routes. 

We ask participants who have completed two of the three London Classics events and who have a confirmed entry for the third event to complete this form prior to the third event.  

We then verify your results for the first two events and let you know what you need to do to collect your London Classics medal after the third event. 

You can enter via Let’s Do This. 

No, there is no minimum age for taking part in the Vitality Westminster Mile. 

You are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave.

No, we do not offer a deferral, transfer or refund option for your entry – please see our terms and conditions for more details. 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch.

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

If you live in the UK, you should receive your Event Pack by 23 September. If you have not received your pack by this date, please fill out the Replacement Event Pack form, which will be available from 23 September, information. and we’ll organise for a replacement pack to be sent to you. Please also check your contact details are accurate and up to date.

Your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event.

No, there is no Vitality Westminster Mile app, but you can head to the Results page to view finisher times. 

Head to our Road Closures page for more information about the road closures and timings on Event Day. 

Yes, it is possible to push a wheelchair or similar assistive device around the Vitality Westminster Mile. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device.

Yes, head to our Training page to find out more.

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too.   

No, we don’t have pacers at the Vitality Westminster Mile.

No, hospitality tickets are not available to purchase for the Vitality Westminster Mile.

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

No, entries cannot be transferred to someone else – please see our terms and conditions for more details. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering).

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID.

There is no cut-off time to complete the Vitality Westminster Mile.

You do not have to run with your child, but if you would like to, please make sure you enter the event at the same time that you register your child.

Yes, the Vitality Westminster Mile takes place in and around St James’s Park, which offers many accessible spectator areas.

Yes, there is a bag-drop facility in Green Park.

No, there is no Vitality Westminster Mile app, but you can head to the Results page to view finisher times. 

No, the Westminster Vitality Mile will not be live on TV.

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent/Child Space, and a Multi Faith Prayer Space that is open to all. Head to the Event overview page to find out more.

Please contact our Customer Engagement Team with your request and we’ll come back to you. 

Please head to the Results page and complete the results correction form to notify us of any changes you require.

You can view your event photos by heading to the Results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com

Please fill out our lost property form and we’ll get back to you as soon as we receive lost property from the event site. 

You can download your finisher’s certificate by heading to the Results page, finding your result, then clicking on the certificate button.

Your photos will be sent to you by our partner Sportograf. Head to sportograf.com to find out more.

Entries for next year’s Vitality Westminster Mile will open on Saturday 27 September 2025.  

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding Vitality Westminster Mile' or via the contact us form, choosing the ‘feedback’ option.

Head to our volunteer page to find out more about volunteering at the Vitality Westminster Mile. 

Yes! Completing the TCS London Marathon MyWay does count towards the London Classics – our prestigious three-part sporting challenge. See the London Classics page for more details. 

No, the TCS London Marathon MyWay does not count towards Abbott World Marathon Majors points or a Six Star Finisher medal. However, the TCS London Marathon MyWay does count towards the London Classics if you're looking for a sporting challenge like no other! 

No, the TCS London Marathon MyWay is an outdoor event and completing the marathon on a treadmill is not permitted. 

You just need to cover the full distance within the 24 hours of Marathon Day. If you want to take a break, this is not a problem – simply pause your tracker and resume it when you start again. Your result will be your total elapsed time. 

If you’re unable to take part on Marathon Day for religious reasons you can complete your 26.2 miles on the next available day – you will just need to upload your result manually rather than via the TCS London Marathon app, which is only available on Event Day for the TCS London Marathon MyWay. 

If you need more time to complete your 26.2 miles due to a disability, please contact us and we’ll find a solution to suit you.  

The 2025 Brighton Marathon is sold out but there are still places available for the Brighton and Hove 10K. You can enter via Let’s Do This.   

Yes, participants in the Brighton Marathon must be aged 18 or over on Event Day. Younger participants are eligible to take part in the Brighton and Hove 10K and the Brighton Miles. 
 
 

You can no longer update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. 

No, we do not offer a deferral, transfer or refund option for your entry. Please see our General Conditions of Entry for more details. 

You are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

Your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event.  

Family and friends can track you at the Brighton Marathon via the official app, which will be available to download around 10 days before Event Day. 

Head to our road closures page for more information about the road closures and timings on Event Day.  

With many of the city’s roads closed on Marathon Day, we’re offering Park and Ride. Full details can be found on the Park and Ride page.

Yes, it is possible to push a wheelchair or similar assistive device around the Brighton Marathon course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering). 

The Brighton Marathon will start in Preston Park. The first wave in the 2025 event will set off at 09:45. 

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to the training page to find out more. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. We’ve partnered with Trees Not Tees to plant a tree in the UK for everyone who opts out. Participants who opt out of a T-shirt receive a digital certificate with a photo of their tree and its what3words location. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too.  

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

Yes, there will be pacers covering the following target finish times at the event:  

3 hours, 3:15, 3:30, 3:45, 4:00, 4:15, 4:30, 4:45, 5:00, 5:15, 5:30, 5:45, 6:00, 6:30, 7 hours 

More details about the pacers will be included in the Participant Guide, which will be emailed to participants several weeks before Event Day. 

There is a dedicated team who look after pacer requests for all events. You can email them at [email protected] A member of the team will be in touch as soon as possible. 

No, hospitality tickets are not available to purchase for the Brighton Marathon. 

We work closely with the Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at the Brighton Marathon.  

No, entries cannot be transferred to someone else – please see our General Conditions of Entry for more details. 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

The cut-off time to complete the Brighton Marathon is seven hours. 

Yes, there are three accessible spectator areas on the route. Please use what3words to find them at the following locations:   

///being.remind.slam 

///latest.pine.custom 

///moss.into.ranged 

Yes, you will be able to download the Brighton Marathon app around 10 days before Event Day.  

No, the Brighton Marathon will not be live on TV.  

Please contact us with your request and we'll come back to you. 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

You will be sent a pre-order code by our partner AWOL using their platform FotoGoto from which you will be able to download your photos. All the photos will be available by 10:00 on Monday 7 April, so head to FotoGoto from this time to access your photos. 

You can view your event photos by heading to the results page, finding your result, then clicking on the FotoGoto button – or by visiting FotoGoto to see your photos, which will be available from 10:00 on Monday 7 April.  
 

Please fill out our lost property form and we’ll get back to you, as soon as we have received the lost items from the event site. 

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 

Entries for next year’s Brighton Marathon will open on Sunday 6 April 2025. 

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via the ‘contact us’ form, choosing the ‘feedback’ option. 

Yes, bag-drop is available at the start of the Brighton Marathon. Head to the Event overview page to find out more. 

If you live in the UK, your Event Pack will be posted to you from 14 March 2025, so please check your contact details are accurate and up to date.

 
 
If you have not received your pack by Tuesday 1 April, please fill out the Replacement Event Pack form, which will be available on the contact us page from 1 April, and we’ll organise a replacement pack for you, which you'll need to collect on either Friday 4 April from a city centre location (details to be confirmed soon) or from the event Information Point in Preston Park on Saturday 5 April. 
 
If you don’t live in the UK, you will need to collect your Event Pack on either Friday 4 April from a city centre location (details to be confirmed soon) or from the Information Point in Preston Park on Saturday 5 April. 

Please note, replacement Event Packs will not be available for collection on Event Day (Sunday 6 April 2025). 

Yes, there is Parent and Child Space and a Multi Faith Prayer Space at the Start in Preston Park. 

At the Finish at Hove Lawns, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. 

You can enter the Brighton and Hove 10K via Let’s Do This. 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 
 

No, we do not offer a deferral, transfer or refund option for your entry. Please see our General Conditions of Entry for more details. 
 

You are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

 Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

Your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event.  

Family and friends can track you at the Brighton and Hove 10K via the official app, which will be available to download around 10 days before Event Day. 

Head to our road closures page for more information about the road closures and timings on Event Day.  
 

No, Park and Ride is not available for the 2025 Brighton and Hove 10K. 

Yes, it is possible to push a wheelchair or similar assistive device around the Brighton and Hove 10K course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   
 

 Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering). 

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to the training page to find out more. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. We’ve partnered with Trees Not Tees to plant a tree in the UK for everyone who opts out. Participants who opt out of a T-shirt receive a digital certificate with a photo of their tree and its what3words location.

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

No, we don’t have pacers at the Brighton and Hove 10K. 

No, hospitality tickets are not available to purchase for the Brighton and Hove 10K. 

We work closely with the Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at the Brighton and Hove 10K. 

No, entries cannot be transferred to someone else. please see our General Conditions of Entry for more details. 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

The Brighton and Hove 10K starts at Hove Lawns. The exact time of each wave in the 2025 event will be communicated closer to the event. In 2024 the first wave set off at 08:45. 

The cut-off time to complete the Brighton and Hove 10K is two hours. 

Yes, there will be two accessible spectator areas on the route. Please use what3words to find them at the following locations:  
 
///being.remind.slam and ///latest.pine.custom 

Yes, bag-drop is available at the start of the Brighton and Hove 10K.  

Yes, you will be able to download the Brighton and Hove 10K app around 10 days before Event Day.  

No, the Brighton and Hove 10K will not be live on TV.  

Please contact us with your request and we'll come back to you. 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

You can view your event photos by heading to the results page, finding your result, then clicking on the FotoGoto button – or by visiting FotoGoto. 

Please fill out our lost property form and we’ll get back to you. 

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 

Your photos will be sent to you by our partner FotoGoto. Head to FotoGoto to find out more. 

Entries for next year’s Brighton and Hove 10K will open later in 2025. 

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via the ‘contact us’ form, choosing the ‘feedback’ option. 

Yes, entrants must be at least 16 years old on Event Day.  

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. These will be located on Hove Lawns, where the event starts and finishes.  

If you live in the UK, your Event Pack will be posted to you from 14 March 2025, so please check your contact details are accurate and up to date.

 
 
If you have not received your pack by Tuesday 1 April, please fill out the Replacement Event Pack form, which will be available on the contact us page from 1 April, and we’ll organise a replacement pack for you, which you'll need to collect on either Friday 4 April from a city centre location (details to be confirmed soon) or from the event Information Point in Preston Park on Saturday 5 April. 
 
If you don’t live in the UK, you will need to collect your Event Pack on either Friday 4 April from a city centre location (details to be confirmed soon) or from the Information Point in Preston Park on Saturday 5 April. 

Please note, replacement Event Packs will not be available for collection on Event Day (Sunday 6 April 2025). 

You can enter via Let’s Do This. 

No, there is no minimum age to take part in the Brighton Miles. 

Yes you can change your wave on the day. Please head to our Information Point to communicate this with the staff members there who can assist. 

No, we do not offer a deferral or transfer option for your entry – please see our General Conditions of Entry for more details. 

Yes, all participants will be emailed an official Participant Guide several weeks before Event Day. Your Participant Guide will include all the information you need to know before, during and after your event.  

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 
 

There is a family-friendly festival within Preston Park for all to enjoy, so your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event.  

No, there is no Brighton Miles app, but you can head to the Results page to view finisher times.  
 

The Brighton Miles event takes place in Preston Park, so there are no road closures associated with the event. 

Yes, it is possible to push a wheelchair or similar assistive device around the Brighton Miles. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

Yes – please ask your Support Runner to enter the event for free. If you are visually impaired, or your disability or medical condition means you need a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   
 

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal.

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

No, we don’t have a medal opt-out policy for Brighton Miles. If you choose not to collect a medal once you’ve finished the event, it will be recycled within the UK, including the ribbon. All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). 

No, we don’t have pacers at the Brighton Miles. 

No, hospitality tickets are not available to purchase for the Brighton Miles. 

We work closely with the Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at the Brighton Miles.  

No, entries cannot be transferred to someone else – please see our General Conditions of Entry for more details. 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

The Brighton Miles is held in Preston Park. 

There is no cut-off time to complete the Brighton Miles.  

No, bag-drop is not available at the Brighton Miles. 

No, there is no Brighton Miles app, but you can head to the Results page to view finisher times. 

No, the Brighton Miles will not be live on TV.  

Please contact us with your request and we'll come back to you. 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

Please fill out our lost property form and we’ll get back to you. 

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 

Entries for next year’s Brighton Miles will open later this year.  

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via the ‘contact us’ form, choosing the ‘feedback’ option. 

Brighton Miles is a free event open to all, so any age or ability can enter. Children and young people under the age of 17 who are taking part in a Family Wave must be accompanied by an adult (aged 18 or over), who must also register for the event. Children and young people can take part in one of the Children’s Waves without an adult; these waves are only for participants who are under 17. Participants under the age of 16 will need to be collected from the finish repatriation area by a parent or guardian (aged 18 or over). 

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. These will be located at the Festival Area in Preston Park.

If you live in the UK, your Event Pack will be posted to you from 14 March 2025, so please check your contact details are accurate and up to date.

 
 
If you have not received your pack by Tuesday 1 April, please fill out the Replacement Event Pack form, which will be available on the contact us page from 1 April, and we’ll organise a replacement pack for you, which you'll need to collect on either Friday 4 April from a city centre location (details to be confirmed soon) or from the event Information Point in Preston Park on Saturday 5 April. 
 
If you don’t live in the UK, you will need to collect your Event Pack on either Friday 4 April from a city centre location (details to be confirmed soon) or from the Information Point in Preston Park on Saturday 5 April. 

No, there is no minimum age for taking part in The Big Mile.

You are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with and we’ll be in touch. 
 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

Your family are welcome to travel with you to the start of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event. 

 Yes, it is possible to push a wheelchair or similar assistive device around The Big Mile course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

 You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events.  
 

No, we don’t have a medal opt-out policy for The Big Mile. If you choose not to collect a medal once you’ve finished the event, it will be recycled within the UK, including the ribbon. All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea).

No, we don’t have pacers at The Big Mile.

No, hospitality tickets are not available to purchase for The Big Mile.

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

 Yes – please ask your Support Runner to enter the event. If you are visually impaired, or your disability or medical condition means you need a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more. 

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal.

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID.

The cut-off time to complete The Big Mile is 15:00.

No, there is no bag-drop facility at The Big Mile.

Yes, there is an accessible spectator area at the Finish of The Big Mile. Please use what3words to find it at the following location:   

///fully.frame.oddly 

No, The Big Mile will not be live on TV.

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. These are located in the Festival Area after the Finish Line in Greenwich Park.

 Please contact us with your request and we’ll come back to you.  
 

Please fill out our lost property form and we’ll get back to you.  
 

Your photos will be sent to you by our partner Sportograf. Head to sportograf.com to find out more.  
 

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding The Big Mile' or via the contact us form, choosing the ‘feedback’ option. 
 

Entries for next year’s Big Mile will open later this year.

You can enter via Let’s Do This when entries open later this year.
 
 

No, we do not offer a deferral or transfer option for your entry – please see our General Conditions of Entry for more details.  
 

If you live in the UK, your Event Pack will be posted to you from Friday 15 August 2025, so please check your contact details are accurate and up to date.

  

If you have not received your pack by Tuesday 2 September, please fill out the Replacement Event Pack form, which will be available on the contact us page from 2 September, and we’ll organise for a replacement pack for you, which you'll need to collect on Sunday 7 September from The Big Mile Information Point at the assembly area on Roan Street in Greenwich. Please use what3words to find it at the following location:  ///pools.parent.dogs 
 
If you don’t live in the UK, you will need to collect your Event Pack on Sunday 7 September from The Big Mile Information Point at the assembly area on Roan Street in Greenwich. Please use what3words to find it at the following location:  ///pools.parent.dogs 
 

No, there is no app for The Big Mile, but you can head to the results page to view finisher times. 
 
 

Head to our road closures page for more information about the road closures and timings on Event Day.  
 
 

Head to our volunteer page to find out more about volunteering at The Big Mile.  
 
 

No, entries cannot be transferred to someone else. It can cause issues for our medical services if you transfer your number to someone else, so please do not do this as you could be banned from future events organised by London Marathon Events.

No, there is no app for The Big Mile, but you can head to the results page to view finisher times. 
 

Please head to the results page and complete the results correction form to notify us of any changes you require.

You can view your event photos by heading to the results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com 
 

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 

 No, we do not offer a deferral or transfer option for your entry – please see our General Conditions of Entry for more details.  
 

You can enter via Let’s Do This when entries open. 

 

Yes, participants in The New Balance Big Relay must be aged 15 or over on Event Day. Each team also needs a captain, who must be at least 18 on Event Day. Younger participants are eligible to take part in the family friendly one-mile event, The Big Mile. 

No, we do not offer a deferral, transfer or refund option for your entry – please see our General Conditions of Entry for more details. However, a runner who is already registered to run can run more than one leg and therefore your team can still finish the relay. 
 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with and we’ll be in touch. 
 
 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

Your family are welcome to travel with you to the Start, or relevant changeover point, of the event, but they will not be able to enter the secure participant area with you, unless they are also taking part in the event. 

Family and friends can track you via the official app, which will be available to download around 10 days before Event Day. 

Head to our road closures page for more information about the road closures and timings on Event Day.  
 
 

Yes, it is possible to push a wheelchair or similar assistive device around The New Balance Big Relay course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events.  
 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. We’ve partnered with Trees Not Tees to plant a tree in the UK for everyone who opts out. Participants who opt out of a T-shirt receive a digital certificate with a photo of their tree and its what3words location. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too.

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with and we’ll be in touch. 

No, we don’t have pacers at The New Balance Big Relay.

Yes, hospitality tickets are available to purchase for The New Balance Big Relay. Please email [email protected] for more information.

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at The New Balance Big Relay.  
 
 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   
 

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering). 

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

 The cut-off time to complete The New Balance Big Relay is 4 hours per team.

Yes, there is an accessible spectator area at the Finish. Please use what3words to find it at the following location:   
 
 ///fully.frame.oddly

While there is no dedicated baggage service at The New Balance Big Relay, please see the advice for participants below: 

Runner One: we recommend giving Runner Two your kitbag so they can hand it to you when you finish your run at Changeover Point One. 

Runner Two: we recommend giving Runner Three your kitbag so they can hand it to you when you finish your run at Changeover Point Two. 

Runner Three: we recommend giving Runner Four your kitbag so they can hand it to you when you finish your run at Changeover Point Three. 

Runner Four: we recommend giving Runner One your kitbag. Runner One can then give your kitbag to a member of the baggage drop team at the Start, so it will be waiting for you at the Finish Area in Greenwich.  
 
 

Yes, you will be able to download The Big Half app, which will track participants in the New Balance Big Relay, about 10 days before Event Day. 

No, The New Balance Big Relay will not be live on TV. 

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and Multi Faith Prayer Space that is open to all. These are located in the Festival Area after the Finish Line in Greenwich Park. There is also a Disability Hub around the halfway point on the New Balance Big Relay route, which also offers a quiet space.

Please contact us with your request and we’ll come back to you.  
 
 

 Please head to the results page and complete the results correction form to notify us of any changes you require.  
 
 

You can view your event photos by heading to the results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com  
 
 

Please fill out our lost property form and we’ll get back to you.  
 

 You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button.  
 

 Your photos will be sent to you by our partner Sportograf. Head to sportograf.com to find out more.  
 

Entries for next year’s The New Balance Big Relay will open on Sunday 7 September 2025.

 A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding The New Balance Big Relay' or via the contact us form, choosing the ‘feedback’ option.  
 

No, entries cannot be transferred to someone else. It can cause issues for our medical services if you transfer your number to someone else, so please do not do this as you could be banned from future events organised by London Marathon Events. However, a runner who is already registered to run can run more than one leg and therefore your team can still finish the relay.

If you live in the UK, you should receive your Event Pack by Tuesday 2 September. Please check your contact details are accurate and up to date. 

 If you have not received your pack by this date, please fill out the Replacement Event Pack form, which will be available on the contact us page from 2 September, and we’ll organise for a replacement pack for you, which you’ll need to collect from a central London location. The date and location will be confirmed nearer to the 2025 event.   

If you don’t live in the UK, you’ll need to collect your Event Pack. The date and location will be confirmed nearer to the 2025 event.