Got a question?

We hope you enjoyed Event Day

Have questions? We’re here to help.

Didn't receive your medal or T-shirt, or was it damaged? Fill out the form below.

Replacement medal: Big Half, Big Relay & Big Mile

Replacement T-shirt: Big Half & Big Relay

My time is missing or incorrect – what should I do? 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

I lost an item during the event – how can I let you know about this? 

Please fill out the Lost Property form. We securely store all found items for up to 30 days following the event.

Big Half runner throws a double peace sign for the camera

Frequently Asked Questions

Instant answers

Event Day specifics

To see which roads are affected on Event Day, read our road closure info.

To see what adaptive equipment you can use on Event Day and the support we offer, read our participants with disabilities info.

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