Help

We hope you enjoyed Race Day!

Have questions? We’re here to help.

Didn't get a medal or T-shirt?

Please fill out a form if one wasn't available when you finished, or if it is damaged.

Medal or T-shirt

My time is missing or incorrect – what should I do? 

Please head to the results page and complete the results correction form to notify us of any changes you require.  

I lost an item during the event – how can I let you know about this? 

Please fill out the Lost Property form. We securely store all found items for up to 30 days following the event. 

A runner attaches their Great City Race bib to their vest

Frequently Asked Questions

Instant answers

Event Day specifics

For road closures, please read our road closures page.

City Race runners pass St. Pauls Cathedral

What to expect on the course

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